F.A.Q.

1. How can I try one of your guitars?

There are a couple of ways your can try our builds. You can see us at any of the guitar shows we attend and try out builds there. Alternatively, you can get in touch with us and arrange to come to our HQ and try all of our builds in a more comfortable setting. Tea and biscuits will be provided!

 

2. How much do your guitars cost?

All the prices for stock builds are listed on their specification sheets. Prices for full custom builds can fluctuate depending on your chosen specifications. The rule of thumb is, the more complex the build, the more it’s likely to cost.

Full wood builds average at £1600 – £2000 and resin hybrid builds average at £2200 – £2700. If you have a good idea of what specifications you would like, send us a Message and we’ll provide you with a ballpark figure to get you started.

 

3. How do I commission a custom build?

Send us a message using our Contact Form, Social Media or give us a phone call and we can talk through what kind of build you’d like and all the options that would be best suited to you and your personal playing style.

 

4. How long will my guitar take to build?

At present, our build time estimate is between 6-8 months, depending on current work load and the complexity of your build. Normally, we will be making 4-6 guitars simultaneously so we have to spread our time equally between them all. We will keep you periodically updated on the progress of your build, but if you don’t hear from us in a few weeks, please be patient. We haven’t forgotten about you, we’re either just very busy or waiting on supplies for your build.

 

5. How do I buy one of your existing stock models?

Send us a quick message using our Contact FormSocial Media or give us a phone call to check on the availability of the model you’re interested in. If it’s still available we will let you know and talk you through payment and shipping options.

 

6. Do I need to pay a deposit?

For full custom builds we ask a 40% deposit of the final price to cover materials. This is refundable only if we can’t complete the work.

Stock builds do not require a deposit unless you wish to hold them for longer than 7 days. If you do not put a holding deposit of 10% down within 7 days of verbally committing to buy, then the guitar will go back on sale. Holding deposits last for 30 days at which point we ask for full payment otherwise the guitar will go back on sale. Holding deposits are not refundable.

 

7. What happens if I change my mind during the build process?

It very much depends on what you change your mind about and at what point in the build you do it. At certain points in the build process, changes would either not be possible or require additional money to exact. Usually we will let you know before we get to a point where those changes cannot be done anymore, such as bridge routing or fretboard attachment.

 

8. Are you willing to change aspects about your stock model shapes to suit my taste?

Yes, we’re not fussy about modifying parts of our stock shapes and design layouts to sit more in line with your preferences. The only rule is that those changes don’t infringe on copyright or outright rip-off another brand.

 

9. Can you build me a guitar I've designed myself?

Yes, so long as it makes sense and is physically possible to build. We can work with you to bring your ideas to life but please be aware that it may not be possible to capture what you have in your head perfectly. Guitars that work on paper don’t always work in practice. We would also need full scale plans of your design, we won’t accept anything that has been hastily scribbled on the back of a beermat.

 

10. Can you build me a copy of X guitar?

This is something we aren’t particularly keen on doing but in certain cases we can accommodate you. The only stipulation we have is that we would need to change several aspects of the build so it is not a direct replica.

We will not copy headstock shapes exactly and will not use any hardware (for instance, a bridge with a guitar company logo stamped on it) or headstock decals from any other branded guitar companies.

 

12. Do you make basses?

Yes, we haven’t gotten around to making any bass stock models yet but we’re more than happy to build them to order.

 

13. Can you make a left handed version of X model?

Yes, left handed versions of all our guitars are available at no extra cost.

 

14. Can you make me a 6, 7, 8... string version of X model?

Yes, we have no problem building various stringed versions of all of our builds. Be aware that the more strings you have, the higher the cost of the build.

 

11. Do you ship to my country & how much will it cost?

Almost certainly yes. We have no problem shipping internationally. If we can find a reliable courier to send it with, then we’re happy to do so. We charge a flat fee of £150 for international shipping.

Shipping anywhere within the UK is charged at £50. Providing you’re within a 30 mile radius we are also willing to hand deliver your instrument.

 

11. Do you provide cases with your guitars?

Yes we can provide several case options at different prices. Softcases and gigbags are free, a standard plastic shell hardcase is £40 and a full metal, custom moulded flightcase is £150.

For international shipping we would always recommend the flightcase option as they are built to tour the world and will ensure your guitar arrives to you completely intact. Once a guitar leaves our premises, its welfare is out of our hands and we’d like to do as much as we can to safeguard it getting to you untouched.

 

12. Can I or my band have an endorsement?

We do offer endorsement options to select artists and bands. The main criteria are that you are serious about the music you create and you’re actively pushing your music and band forward. This includes regular live gigs, prominent social media presence and professional recordings of your material. If you are interested in an endorsement, please get in touch with us and we can discuss your options.

 

Please note: We do not offer free instruments and being paid in “exposure” alone is not acceptable. We do offer discount rates with endorsements but if you’re looking for free guitars, we will politely decline.

 

Resin Hybrid Specific F.A.Q.

 

1. What is it made from?

The resin hybrid builds are made from a mixture of wood burls, cut into slabs and then set in Epoxy resin.

 

2. How much does it weigh?

It very much depends on which wood you use with the resin and what the wood to resin ratio is. They average at around 4 – 5kg, so similar to a Les Paul. The bodies can be chambered to lighten them up a little, if weight is a concern.

 

3. Does the resin affect the tone?

Not that we have noticed. without getting too deep into the tone wood argument, the resin has no pronounced effect on the tone of the guitar. We will be uploading sound files in the near future so you can decide for yourself whether it’s for you or not.

 

4. Why do they cost more than full wood builds?

They take a lot more time & effort to build and use more expensive materials.

 

5. Can you tint the resin different colours?

Yes, absolutely. You can tint the resin to any colour and any depth of opacity.